Privacy at a glance
This website is designed for workplace training enquiries and private feedback submissions rather than general personal contact. Most personal data is collected only when you actively submit a form or continue the follow-up conversation.
Clear Thinking Minds uses the information to review requests, respond professionally, and keep appropriate records of the enquiry or feedback process.
B2B enquiry and feedback handling
The site is built for organisational training enquiries and private feedback submissions, so the forms ask for work-contact and organisation details rather than broad personal profiling.
Strict opt-in cookies
Optional cookie categories stay off unless you actively allow them through the Privacy & cookie settings control.
Direct privacy contact
Privacy questions or requests can be sent to info@clearthinkingminds.com or raised through the contact form.
Who controls your personal data
Clear Thinking Minds is the controller for the personal data collected through this website in connection with workplace training enquiries and private feedback submissions.
If you have a privacy question, want to exercise a data protection right, or need clarification about how enquiry or feedback information is handled, you can contact Clear Thinking Minds directly using the details below.
Controller
Clear Thinking Minds
Privacy contact
info@clearthinkingminds.com
Location
Manchester, UK
Primary purpose
Handling training enquiries, feedback submissions, and related follow-up
What personal data may be collected
The site only asks for the information needed to review and respond to a workplace training enquiry or private feedback submission.
- First name, last name, organisation, work email, and optional job title or phone number.
- Training theme, session name, delivery preference, team-size context, and preferred timeframe where relevant to the form used.
- Any message, feedback note, or supporting detail you choose to include in the form submission.
- Optional feedback permissions about follow-up contact or future testimonial review.
- Records of acknowledgement emails and follow-up correspondence if the enquiry or feedback process continues by email.
- A strictly necessary cookie-consent preference record used to remember your privacy settings.
How data is collected
- Directly from you when you complete and submit the website enquiry or feedback form.
- From follow-up correspondence after the initial submission, including acknowledgement and response emails.
- From the strictly necessary consent record used to remember your cookie settings on this site.
How the data is used and the lawful bases relied on
The site does not collect personal data for optional analytics or marketing by default. The uses below reflect the current enquiry and feedback workflow.
| Purpose | Typical data used | Likely lawful basis |
|---|---|---|
| Review and respond to workplace training enquiries | Contact details, organisation details, training requirements, timing, and message content. | Steps taken before entering into a contract and legitimate interests in handling business enquiries. |
| Send acknowledgement emails and continue follow-up communication | Name, work email, organisation, and the submitted enquiry summary. | Steps taken before entering into a contract and legitimate interests in managing the enquiry process. |
| Review private feedback submissions and any optional testimonial permissions | Contact details, organisation details, training theme or session information, feedback wording, and optional permission selections. | Legitimate interests in reviewing service feedback, improving delivery quality, and managing any follow-up response responsibly. |
| Keep an operational record of enquiries, decisions, and related correspondence | Submitted form data, follow-up messages, and related records needed to manage enquiries or feedback responsibly. | Legitimate interests in administering training enquiries, feedback submissions, and, where applicable, legal obligations. |
| Store your privacy and cookie preferences | Cookie-category choices, consent mode, and related technical preference data. | Compliance with privacy rules around consent choices and legitimate interests in maintaining site functionality. |
Who personal data may be shared with
Clear Thinking Minds does not sell personal data. Personal data may be shared with service providers only where needed to run the enquiry or feedback process.
| Recipient / processor | Why it is used | Data involved |
|---|---|---|
| Resend | Email delivery provider used to send enquiry or feedback notifications to Clear Thinking Minds and confirmation emails where appropriate. | Work email address, name, organisation, submission content, and message metadata required for email delivery. |
International transfers
Some service providers may process personal data outside the UK. The site currently uses Resend for email delivery, so international access, storage, or routing may occur depending on service configuration.
Where personal data is transferred internationally, appropriate safeguards should be used so the data remains protected to a standard broadly equivalent to UK data protection requirements.
How long data is kept
Enquiry and feedback submissions, plus related correspondence, should only be kept for as long as they are needed to assess the submission, reply appropriately, and manage any follow-up discussion or related record.
If a submission does not require ongoing action, the information should normally be deleted when it is no longer needed for review or follow-up. If work proceeds, or if feedback informs delivery review, relevant records may be retained for longer where needed for business administration or legal record-keeping.
Live enquiry handling
Used to review the initial request, assess fit, and prepare an appropriate follow-up response.
Feedback review
Used to review private feedback, assess any follow-up need, and keep a record that supports future delivery improvement.
Follow-up and scoping
May be retained while conversations, quotations, or programme-shaping discussions remain active.
Operational or legal records
Relevant records may be retained longer where needed to evidence business activity, protect legal interests, or meet legal obligations.
Your data protection rights
Subject to applicable law, you may have rights to ask for access to personal data, correction, deletion, restriction, or objection to certain types of processing.
You may also have the right to complain to the Information Commissioner's Office if you think personal data has been handled improperly.
- Ask for a copy of the personal data held about you.
- Ask for inaccurate or incomplete data to be corrected.
- Ask for data to be deleted where there is no longer a valid reason to keep it.
- Ask for processing to be restricted in certain circumstances.
- Object to processing that relies on legitimate interests where your circumstances justify that objection.
- Ask for clarification about how privacy choices, cookies, enquiry records, or feedback submissions are being handled.
You can contact Clear Thinking Minds first at info@clearthinkingminds.com if you want the issue reviewed before going to the ICO.
Policy updates
This privacy policy is reviewed whenever the enquiry flow, processors, cookie tools, or data-handling practices change in a way that affects this page.
The most recent update date is shown near the top of the page so you can see when the wording was last reviewed.
Questions or privacy requests
If you want to ask about personal data, request a correction, request deletion, or raise another privacy concern, contact Clear Thinking Minds using the direct email below or the website contact form.
Providing enough detail to identify the relevant enquiry record will help the request be handled more efficiently.